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Railroad Art By Scotty Return Policy We personally guarantee your satisfaction. If for any reason you are not completely satisfied you may return your purchase within 30 days. You may exchange for a refund of the purchase price or another item. Each matted and framed print features a double beveled mat that is made to order by one of our experienced staff. All of our frames are solid OAK or quality black metal. Each print is embossed with the artist's signature to assure that you receive the genuine article. The pins we frame with your art are the highest quality available. Standard hanging hardware is included with each framed item. At Railroad Art By Scotty, we're not happy until you're happy. If you're not completely satisfied, just return it within 30 days. Please call with any problems: 970-387-5580